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FAQs

Please read our FAQs page to find out more.

How do I access it once I buy?

After you place your order, you’ll get an email within five minutes. If you don’t see it, please reach out to our support team right away. Once you have the email, download the PDF and follow its steps to unlock your full product.

Is this accessible on mobile?

Notion’s mobile interface isn’t as smooth or fully featured as its desktop version. For the best experience—and to access every feature without frustration—we recommend opening Notion on a tablet, laptop, or desktop computer.

Do you offer refunds?

Due to the intangible nature of digital products, we do not offer refunds. However, please feel free to reach out to us if you’d like an exchange.

Why is there a download limit?

To prevent unauthorized sharing, we’ve added a download limit. For an easy setup, download and install the product on a tablet, laptop, or desktop. Once it’s in your Notion workspace, you can open and use it on your phone without any issues.

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